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№ 09 Contact and visits We would love to hear from you

A warm welcome is waiting at the door.

We would love to welcome you to Emerald Residence. Reach us by phone or email, or send the form below and we will reply personally. Visits are arranged by appointment, and we make it simple to set one up, for you, your loved one, or the whole family.

Residence · Weekdays 8am to 4pm (905) 358-2500 AI Assistant · 24/7 (289) 271-9989

Our AI assistant answers this 24/7 line with general information and collects your contact details so our team can follow up. It is not a medical or emergency line; availability, pricing, and care arrangements are confirmed by the Emerald team.

Email info@emeraldresidence.ca
Visit us 5807 Ferry Street, Niagara Falls, ON L2G 1S8

Planning a visit

Tours are arranged by appointment so our team can give you their full attention. Call ahead or use the form, and we will confirm a time, directions and parking with you personally.

Send us a message

Whether you are ready to book a visit, curious about care, or simply exploring, this is the place to start.

I am enquiring for:

Prefer to talk? Call the residence at (905) 358-2500, weekdays 8am to 4pm, or our AI assistant at (289) 271-9989, 24/7.

Call (905) 358-2500 Book a tour